BBB Reliability Report for
AP Wagner, Inc.

A BBB Accredited business since 1/1/1947

Ratings Explanation...


BBB issues Reliability Reports on all businesses, whether or not they are BBB accredited. If a business is a BBB Accredited Business, it is stated in this report.

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BBB Accreditation

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BBB has determined that this business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

This company participates in BBB Online. This means the company has agreed to use special procedures including arbitration, if necessary, to resolve disputes.

BBB Rating

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Based on BBB files, this business has a BBB Rating of A+

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Business Contact and Profile

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Name:
AP Wagner, Inc.
Phone:
(716) 856-5005
Address:
2205 George Urban Boulevard, Depew, NY 14043
      Google map  Mapquest map  Yahoo map
Business Category:
Appliances - Household - Major - Parts & Supplies, Appliances - Household - Small - Supplies & Parts
eMail:
Web Address:
BBB file opened:
June 01, 1947
Business started:
January 1928
Business started locally:
January 1928
Primary Contact:
Mr. Rick Essex (Owner)
Complaint Contact:
Mr. Rick Essex (Owner)
Other Contacts:
Mr. Michael Mangan  (President)
Mr. Christopher Robinson   (Web Developer)
Mr. Karl Rosenhan   (Customer Care Director)
Mr. Michael Taggart  (Marketing Manager)

Alternate Business Names

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Appliance Parts Distributors, Inc.

Products and Services

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This company offers Appliance Parts and Accessories for all major makes and models.

Additional Locations and Phone Numbers

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1656 Central Ave., Albany, NY 12205, Albany County
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P O Box 648, Buffalo, NY 14225-0648, Erie County
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95 Main Street, Johnson City, NY 13790, Broome County
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904 Elmgrove Rd, Suite 5, Rochester, NY 14624, Monroe County
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700 Erie Blvd. West, Syracuse, NY 13204, Onondaga County
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2851 Sheridan Drive, Tonawanda, NY 14150, Erie County
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(315) 476-9406
(518) 869-2283
(585) 254-2274
(607) 770-0163
(716) 834-4126
(315) 476-0794 (FAX)
(716) 834-4127 (FAX)
(716) 856-4779 (FAX)
(585) 458-4574 (FAX)
(607) 770-0156 (FAX)
(518) 869-6803 (FAX)

Customer Complaint History

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The company's size, volume of business and number of transactions may have a bearing on the number of complaints received by the BBB. The complaints filed against a company may not be as important as the type of complaints, and how the company has handled them. The BBB generally does not pass judgment on the validity of complaints filed.

Number of complaints processed by the BBB
    in the last 36 months: 3
    in the last 12 months: 1

Complaints Concerned:
    Selling Practices  (2 complaints)
2Resolved
    Guarantee or Warranty Issues  (1 complaints)
1Company made every reasonable effort to resolve

Government Actions

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The BBB has no information regarding Government Actions at this time.

Advertising Review

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The BBB has no information regarding Ad Reviews at this time.

As a matter of policy, the BBB does not endorse any product, service or business.

BBB Reliability Reports are provided solely to assist you in exercising your own best judgment. Information in this BBB Reliability Report is believed reliable, but not guaranteed as to accuracy.

BBB Reliability Reports generally cover a three-year reporting period. BBB Reliability Reports are subject to change at any time.

If you choose to do business with this business, please let the business know that you contacted the BBB for a BBB Reliability Report.

ID: 6410
Report as of: 2/9/2010 8:12 PM

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