BBB Reliability Report for
My-Bath.com

A BBB Accredited business since 2/11/2008

Ratings Explanation...


BBB issues Reliability Reports on all businesses, whether or not they are BBB accredited. If a business is a BBB Accredited Business, it is stated in this report.

Find out more about this business:

Reported on Tuesday, February 9, 2010 6:54 PM

BBB Accreditation

Back To Top

BBB has determined that this business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

This company participates in BBB Online. This means the company has agreed to use special procedures including arbitration, if necessary, to resolve disputes.

BBB Rating

Back To Top

Based on BBB files, this business has a BBB Rating of B+

Click here for an explanation of BBB Ratings.

    Reasons for this rating include:
  • Length of time business has been operating
  • Number of complaints filed against business

Business Contact and Profile

Back To Top
Name:
My-Bath.com
Phone:
(866) 588-2284
Address:
1105 Upper Front St, Binghamton, NY 13905
      Google map  Mapquest map  Yahoo map
Business Category:
Spas & Hot Tubs - Dealers, Whirlpool Bath Equipment & Supplies
eMail:
Web Address:
www.my-bath.com
BBB file opened:
July 25, 2007
Business started:
September 2006
Business started locally:
September 2006
Primary Contact:
Mr. Gregory Walker (Owner)
Complaint Contact:
Mr. Gregory Walker (Owner)

Products and Services

Back To Top

This business offers sales of hot tubs, bath tubs and whirlpools.

Additional Locations and Phone Numbers

Back To Top

(574) 975-3569 (FAX)

Customer Complaint History

Back To Top

The company's size, volume of business and number of transactions may have a bearing on the number of complaints received by the BBB. The complaints filed against a company may not be as important as the type of complaints, and how the company has handled them. The BBB generally does not pass judgment on the validity of complaints filed.

Number of complaints processed by the BBB
    since the firm's BBB file was opened in July 2007: 15
    in the last 12 months: 9

Complaints Concerned:
    Selling Practices  (1 complaints)
1Resolved
    Advertising Issues  (2 complaints)
1Resolved
1Company made every reasonable effort to resolve
    Service Issues  (2 complaints)
1Resolved
1Company made every reasonable effort to resolve
    Delivery Issues  (4 complaints)
3Resolved
1Delayed Resolution
    Product Quality  (2 complaints)
1Resolved
1Company made every reasonable effort to resolve
    Guarantee or Warranty Issues  (2 complaints)
2Resolved
    Repair Issues  (2 complaints)
2Resolved

Government Actions

Back To Top

The BBB has no information regarding Government Actions at this time.

Advertising Review

Back To Top

The BBB has no information regarding Ad Reviews at this time.

As a matter of policy, the BBB does not endorse any product, service or business.

BBB Reliability Reports are provided solely to assist you in exercising your own best judgment. Information in this BBB Reliability Report is believed reliable, but not guaranteed as to accuracy.

BBB Reliability Reports generally cover a three-year reporting period. BBB Reliability Reports are subject to change at any time.

If you choose to do business with this business, please let the business know that you contacted the BBB for a BBB Reliability Report.

ID: 153427263
Report as of: 2/9/2010 6:54 PM

© 2010  Better Business Bureau, Inc.