BBB Reliability Report for
Pro Aqua NA, LLC

A BBB Accredited business since 6/26/2009

Ratings Explanation...


BBB issues Reliability Reports on all businesses, whether or not they are BBB accredited. If a business is a BBB Accredited Business, it is stated in this report.

Find out more about this business:

BBB Accreditation

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BBB has determined that this business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

This company participates in BBB Online. This means the company has agreed to use special procedures including arbitration, if necessary, to resolve disputes.

BBB Rating

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Based on BBB files, this business has a BBB Rating of B

Click here for an explanation of BBB Ratings.

    Reasons for this rating include:
  • Length of time business has been operating
  • Number of complaints filed against business

Business Contact and Profile

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Name:
Pro Aqua NA, LLC
Phone:
(315) 410-4697
Address:
300 Burnet Ave., Syracuse, NY 13203
      Google map  Mapquest map  Yahoo map
Business Category:
Air Purifying & Cleaning Systems & Equipment
eMail:
Web Address:
BBB file opened:
March 07, 2009
Business started:
June 2008
Business started locally:
June 2008
Primary Contact:
Mr. Sam Schmidt (Managing Partner)
Complaint Contact:
Mr. Sam Schmidt (Managing Partner)
Other Contacts:
Mr. Michael McSherry  (Managing Partner)

Alternate Business Names

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Pro Aqua Corporate Headquarters

Products and Services

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This business offers air purifying. cleaning systems and wholesale air equipment.

Additional Locations and Phone Numbers

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(315) 410-4698 (FAX)

Customer Complaint History

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The company's size, volume of business and number of transactions may have a bearing on the number of complaints received by the BBB. The complaints filed against a company may not be as important as the type of complaints, and how the company has handled them. The BBB generally does not pass judgment on the validity of complaints filed.

Number of complaints processed by the BBB
    since the firm's BBB file was opened in March 2009: 7
    in the last 12 months: 7

Complaints Concerned:
    Selling Practices  (1 complaints)
1Resolved
    Advertising Issues  (2 complaints)
2Company made every reasonable effort to resolve
    Delivery Issues  (1 complaints)
1Company made every reasonable effort to resolve
    Refund Practices  (1 complaints)
1Company made every reasonable effort to resolve
    Product Quality  (1 complaints)
1Company made every reasonable effort to resolve
    Contract Disputes  (1 complaints)
1Company made every reasonable effort to resolve

Government Actions

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The BBB has no information regarding Government Actions at this time.

Advertising Review

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The BBB has no information regarding Ad Reviews at this time.

As a matter of policy, the BBB does not endorse any product, service or business.

BBB Reliability Reports are provided solely to assist you in exercising your own best judgment. Information in this BBB Reliability Report is believed reliable, but not guaranteed as to accuracy.

BBB Reliability Reports generally cover a three-year reporting period. BBB Reliability Reports are subject to change at any time.

If you choose to do business with this business, please let the business know that you contacted the BBB for a BBB Reliability Report.

ID: 165552238
Report as of: 2/9/2010 7:19 PM

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