BBB Reliability Report for
Aspen Athletic Club


This is not a BBB accredited business.


BBB issues Reliability Reports on all businesses, whether or not they are BBB accredited. If a business is a BBB Accredited Business, it is stated in this report.

Find out more about this business:

Reported on Tuesday, February 9, 2010 6:53 PM

BBB Accreditation

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This business has not been accredited by BBB.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB Rating

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Based on BBB files, this business has a BBB Rating of F

Click here for an explanation of BBB Ratings.

    Reasons for this rating include:
  • Failure to respond to complaints filed against business
  • Number of complaints filed against business that were unresolved

Business Contact and Profile

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Name:
Aspen Athletic Club
Phone:
(315) 458-7100
Address:
Po Box 109, Clay, NY 13041
      Google map  Mapquest map  Yahoo map
Business Category:
Health Clubs
BBB file opened:
November 23, 2004
Business started:
January 2004
Business started locally:
January 2004
Primary Contact:
Ms. Nichole Polos (President)
Complaint Contact:
Ms. Nichole Polos (President)

Products and Services

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This business is a health club.

Additional Locations and Phone Numbers

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5701 East Circle Drive #385, Cicero, NY 13039, Onondaga County
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(315) 233-5338 (FAX)

Customer Complaint History

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The company's size, volume of business and number of transactions may have a bearing on the number of complaints received by the BBB. The complaints filed against a company may not be as important as the type of complaints, and how the company has handled them. The BBB generally does not pass judgment on the validity of complaints filed.

Number of complaints processed by the BBB
    in the last 36 months: 10
    in the last 12 months: 4

Complaints Concerned:
    Selling Practices  (1 complaints)
1Company did not respond
    Service Issues  (2 complaints)
1Delayed Resolution
1Company made every reasonable effort to resolve
    Credit or Billing Disputes  (5 complaints)
5Company made every reasonable effort to resolve
    Refund Practices  (1 complaints)
1Company did not respond
    Contract Disputes  (1 complaints)
1Unresolved

Government Actions

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The BBB has no information regarding Government Actions at this time.

Advertising Review

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The BBB has no information regarding Ad Reviews at this time.

As a matter of policy, the BBB does not endorse any product, service or business.

BBB Reliability Reports are provided solely to assist you in exercising your own best judgment. Information in this BBB Reliability Report is believed reliable, but not guaranteed as to accuracy.

BBB Reliability Reports generally cover a three-year reporting period. BBB Reliability Reports are subject to change at any time.

If you choose to do business with this business, please let the business know that you contacted the BBB for a BBB Reliability Report.

ID: 17003648
Report as of: 2/9/2010 6:53 PM

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