BBB Reliability Report for
ABC Chem-Dry

A BBB Accredited business since 6/22/2009

Ratings Explanation...


BBB issues Reliability Reports on all businesses, whether or not they are BBB accredited. If a business is a BBB Accredited Business, it is stated in this report.

Find out more about this business:

Reported on Tuesday, February 9, 2010 7:27 PM

BBB Accreditation

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BBB has determined that this business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

This company participates in BBB Online. This means the company has agreed to use special procedures including arbitration, if necessary, to resolve disputes.

BBB Rating

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Based on BBB files, this business has a BBB Rating of A+

Click here for an explanation of BBB Ratings.

Business Contact and Profile

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Name:
ABC Chem-Dry
Phone:
(315) 738-1111
Address:
432 Lafayette St., Utica, NY 13502
      Google map  Mapquest map  Yahoo map
Business Category:
Carpet & Rug Cleaners, Furniture Cleaning, Grout Resurfacing & Repair, Tile & Grout Cleaning, Water Damage Restoration
eMail:
Web Address:
www.abcchemcleaners.com
BBB file opened:
April 03, 1997
Business started:
January 1987
Primary Contact:
Mr. Ralph DeStefanis (Owner)
Complaint Contact:
Mr. Ralph DeStefanis (Owner)

Alternate Business Names

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RJD Endeavors Inc.

Products and Services

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This business offers carpet/rug cleaning, furniture cleaning, water damage restoration, tile grout cleaning, grout resurfacing and refinishing.

Additional Locations and Phone Numbers

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(315) 339-6473
(315) 363-6752
(316) 866-1088
(607) 547-6060
(866) 367-2221

Customer Complaint History

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The company's size, volume of business and number of transactions may have a bearing on the number of complaints received by the BBB. The complaints filed against a company may not be as important as the type of complaints, and how the company has handled them. The BBB generally does not pass judgment on the validity of complaints filed.

Number of complaints processed by the BBB
    in the last 36 months: 4
    in the last 12 months: 2

Complaints Concerned:
    Service Issues  (2 complaints)
2Company made every reasonable effort to resolve
    Guarantee or Warranty Issues  (2 complaints)
2Company made every reasonable effort to resolve

Government Actions

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The BBB has no information regarding Government Actions at this time.

Advertising Review

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The BBB has no information regarding Ad Reviews at this time.

As a matter of policy, the BBB does not endorse any product, service or business.

BBB Reliability Reports are provided solely to assist you in exercising your own best judgment. Information in this BBB Reliability Report is believed reliable, but not guaranteed as to accuracy.

BBB Reliability Reports generally cover a three-year reporting period. BBB Reliability Reports are subject to change at any time.

If you choose to do business with this business, please let the business know that you contacted the BBB for a BBB Reliability Report.

ID: 54000285
Report as of: 2/9/2010 7:27 PM

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