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Reported on Tuesday, February 9, 2010 8:32 PM

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BBB has determined that this business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Based on BBB files, this business has a BBB Rating of A+

Click here for an explanation of BBB Ratings.

This Not for Profit Organization sets up Vacations for
Adults with Developmental Disabilities.

(716) 937-1813
(716) 937-1814 (FAX)
(716) 496-8829 (FAX)

The BBB has processed no customer complaints on this company in its three-year reporting period.

The BBB has no information regarding Government Actions at this time.

The BBB has no information regarding Ad Reviews at this time.

Be Sure, Before You Choose A Travel Agent...

The following is general information regarding travel services. This report contains a step by step guide to follow when considering using the services of a travel agent.

Consumers spend billions of dollars each year traveling in the Unites States and abroad. Whether you choose to be your own travel agent or use the services of a professional, good planning is a major factor in making vacation travel a delight.

RECOGNIZING A GOOD TRAVEL AGENT: A good travel agent:

1) Takes time to learn your travel needs, preferences, tastes, budget, and personal limitations such as medical conditions or phobias.
2) Does comparison shopping to find the transportation, accommodations, and services that will give you the greatest satisfaction, and how to get them at the best price.
3) Keeps abreast of new developments in the travel industry that could benefit you, such as price cuts and special deals on air fares and hotels.
4) Is highly knowledgeable about attractions and local customs at popular destinations and can provide tips that will help you choose among options and keep your trip running smoothly.

SERVICES OFFERED BY TRAVEL AGENTS INCLUDE:

1) Arranging reservations for air, sea, bus, and rail travel, cruises, and car rentals here and abroad.
2) Providing information on travel and luggage insurance, visas, passports, inoculations, traveler's checks, currency exchange, weather, etc.
3) Preparation of individual itineraries and arrangements for package tours and for personally escorted tours or group tours, within the U.S. and abroad.

HOW TO FIND A GOOD TRAVEL AGENT: Choose one like you would your doctor or lawyer.

1) Get advice from friends and business associates who use an agent they trust.
2) Visit or call several agencies to find the one that best suits your needs.
3) Consider everything from the appearance of the office to the agent's willingness to listen and answer questions.
4) Ask about a specific agent's professional background. For example, what kind of training or education they might have had.
5) Call the BBB for a reliability report on a travel agent you may consider using.
6) You can contact the American Society of Travel Agents at (703) 739-2782 to check if a travel agency you are considering using belongs to this organization.
7) When possible, deal with a local travel agent.

NOTE: There are many travel promotions offering, "vacation certificates," on the premise that a "free" vacation will draw customers to their sales sites. A large number of these organizations offer packages to Florida destinations. All companies offering travel from the State of Florida must be registered with the Department of Agriculture, Seller of Travel Division. To check whether a company is registered, you can contact them at (850) 488-2221.

Before agreeing to purchase a vacation certificate, the BBB recommends the following:

1) Ask for information about the offer in writing before making any form of payment.
2) Be leery of high pressure sales tactics, such as, "This offer is only good for 72 hours."
3) Be leery of companies that "sound like" well-known firms.
4) Be leery of prices that are ridiculously low.
5) Find out exactly what is included in the quoted price, and what isn't.

For more information concerning "vacation certificates", speak gto a BBB operator.

The Bureau has tip booklets on such related topics as Travel Packages and Vacation Certificates. Speak to a BBB operator for details.

For a list of Upstate NY BBB members in this industry, talk with one of our operators or go to our website at www.upstateny.bbb.org, under the membership roster.

This information is general in nature and is not to be interpreted as a reliability report on any particular company.

As a matter of policy, the BBB does not endorse any product, service or business.

BBB Reliability Reports are provided solely to assist you in exercising your own best judgment. Information in this BBB Reliability Report is believed reliable, but not guaranteed as to accuracy.

BBB Reliability Reports generally cover a three-year reporting period. BBB Reliability Reports are subject to change at any time.

If you choose to do business with this business, please let the business know that you contacted the BBB for a BBB Reliability Report.

ID: 13001056
Report as of: 2/9/2010 8:32 PM

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