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Reported on Tuesday, February 9, 2010 7:54 PM

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BBB has determined that this business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Based on BBB files, this business has a BBB Rating of A+

Click here for an explanation of BBB Ratings.

This company offers Camping & Vacation Services.

According to information provided by the company,Three Valley Resort is a family-owned, private resort which is affiliated with Camp Coast to Coast. The company offers cabin and cottage rentals, which are available throughout the year, seasonal recreational vehicle sites, and sledding, cross country skiing, and swimming facilities. Members may be eligible to use the aforementioned resort facilities, but usage is contingent upon membership type.

Camp Coast to Coast is headquartered in Englewood, Colorado and was established in 1972 with the purpose of offering lifetime membership relative to campgrounds. According to information supplied to the BBB, approximately 500 campgrounds nationwide participate in this program.

(716) 537-2095

The company's size, volume of business and number of transactions may have a bearing on the number of complaints received by the BBB. The complaints filed against a company may not be as important as the type of complaints, and how the company has handled them. The BBB generally does not pass judgment on the validity of complaints filed.

Number of complaints processed by the BBB
    in the last 36 months: 3
    in the last 12 months: 1

The BBB has no information regarding Government Actions at this time.

The BBB has no information regarding Ad Reviews at this time.

The following information is general and nature and not to be construed as a report for any particular company:

If you are considering reselling your timeshare and are approached by a company offering to help, the Better Business Bureau recommends the following:

1.Do not agree to anything over the telephone until you have had a chance to check out the company.

2.Ask the person to send you written materials.

3.Ask for references, including address and phone number and contact them.

4.Ask where the company is located and in what states it does business.

5.Ask if the company's salespeople are licensed to sell real estate where your timeshare is located. If so, verify this with the state licensing board.

6.Find out if the company charges a commission. Do they handle the entire closing and provide escrow services? Do they charge an up-front listing or advertising fee? What does it cover and is it refundable?

7.Be wary of companies charging an advance "appraisal" fee for services. Consider opting for a company that offers to sell for a fee only after the timeshare is sold.

8.Contact the Better Business Bureau, state Attorney General's office, and local consumer protection agencies in the state where the company is located to find out if complaints have been lodged against the company.

Keep in mind that there are other resale options. You may try selling your timeshare yourself, by placing an ad in a newspaper or magazine, or contacting a real estate agent familiar with the area. If all the timeshares have been sold in your development, consider asking the seller to establish an on-site resale office. As an alternative, you may consider an exchange program. For a fee, these programs allow you to arrange trades with other
resort units in different locations.

As a matter of policy, the BBB does not endorse any product, service or business.

BBB Reliability Reports are provided solely to assist you in exercising your own best judgment. Information in this BBB Reliability Report is believed reliable, but not guaranteed as to accuracy.

BBB Reliability Reports generally cover a three-year reporting period. BBB Reliability Reports are subject to change at any time.

If you choose to do business with this business, please let the business know that you contacted the BBB for a BBB Reliability Report.

ID: 5077
Report as of: 2/9/2010 7:54 PM

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