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Reported on Tuesday, February 9, 2010 6:13 PM

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BBB has determined that this business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Based on BBB files, this business has a BBB Rating of A+

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This company offers building supplies & material.

4034 Route 5 & 20, Canandaigua, NY 14424, Ontario County
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1702 Constitution Avenue, Olean, NY 14760, Cattaraugus County
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(585) 396-0640
(716) 373-8760
(585) 396-9463 (FAX)
(716) 373-0577 (FAX)
(585) 343-5805 (FAX)

The company's size, volume of business and number of transactions may have a bearing on the number of complaints received by the BBB. The complaints filed against a company may not be as important as the type of complaints, and how the company has handled them. The BBB generally does not pass judgment on the validity of complaints filed.

Number of complaints processed by the BBB
    in the last 36 months: 1
    in the last 12 months: 1

The BBB has no information regarding Government Actions at this time.

The BBB has no information regarding Ad Reviews at this time.

Occasional water on your windows during the winter is nothing to worry about. However, excessive condensation can damage your window frames and sills in addition to your window coverings and the dry wall plaster, paint or wall paper surrounding your windows.

During the winter, your windows will generally be colder than the rest of the room. When the warm air in the room comes in contact with the cold window and frame, it immediately cools down. Since warm air holds more moisture than cold air, as the air against the window cools down, it cannot hold the same amount of water vapor. The excess moisture condenses into water, fog or ice on the window and frame. This occurs more frequently during the winter because of the extreme difference between the inside and outside temperatures. All homes will have occasional condensation from things that add moisture to the air such as cooking, showering, advancing the exhaust from a dryer into the house. Newly constructed or remodeled homes may have condensation from the moisture in the building materials which should disappear after the first heating season. You may also see temporary condensation following a humid summer when houses absorb moisture. The house should dry out after a few weeks.

If you have a condensation problem, you could use two methods to correct it. One way is to reduce the humidity in your home. You could do this by lowering the setting on your humidifier if you have one, by increasing ventilation, and by controlling the amount of moisture you release into the air. When cooking or showering, use exhaust fans or open a window slightly. When drying clothes, don't vent the dryer into the house as such air holds a lot of moisture. Also, to help dry out the air, open blinds and drapes during the day. You can also reduce window condensation by insulating your existing windows or by installing better insulated windows and frames.

Insulated windows and frames that don't transmit the cold outside temperature very well will decrease the difference in temperature between the window and the air in the room. In some cases, however, you may notice more condensation after installing new windows that fit tighter than your old windows because they allow less air flow around them. If this occurs, you should take steps to reduce the humidity in your home.

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If you choose to do business with this business, please let the business know that you contacted the BBB for a BBB Reliability Report.

ID: 57102382
Report as of: 2/9/2010 6:13 PM

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